Regie Ibana
About Regie Ibana
Regie Ibana is a Senior Customer Support Officer specializing in Credit Control Reporting at QBE Insurance, where he has worked since 2019. He has extensive experience in operations and customer support, having previously held positions at JPMorgan Chase & Co., QBE Insurance, SPi Global, and Stream Global Services.
Work at QBE Insurance Group
Regie Ibana has been employed at QBE Insurance since 2013, initially serving as a Customer Support Officer for two years. In 2015, he transitioned to the role of Senior Customer Support Officer, where he has worked for nine years. Currently, he holds the position of Senior Customer Support Officer in Credit Control Reporting, a role he has occupied since 2019. His responsibilities include automating processes and tools to enhance efficiency in credit control reporting and developing systems for recording business and financial data.
Previous Experience at JPMorgan Chase & Co.
Regie Ibana worked at JPMorgan Chase & Co. in various capacities from 2007 to 2011. His roles included Operations Associate from 2007 to 2009, Operations Senior Specialist from 2009 to 2010, and Operations Supervisor II from 2010 to 2011. During his tenure, he operated from the Net Plaza Building in Bonifacio Global City, Taguig City, contributing to operational efficiencies in the organization.
Background in Technical Support and Data Analysis
Before his time at QBE Insurance, Regie Ibana worked at Stream Global Services as a Technical Support Professional from 2012 to 2013. He also held a position at SPi Global as an Indexer from 2005 to 2006. His experience includes assembling and analyzing data for business reports, ensuring accuracy in data and calculations, which has been integral to his roles in customer support and credit control reporting.
Education and Expertise
Regie Ibana earned a Bachelor's degree in Computer Engineering from Collegio de Dagupan, completing his studies from 1999 to 2004. His educational background has equipped him with the technical skills necessary for his roles in data analysis and process automation, particularly in the financial services sector.