Rhiannon Absalom
About Rhiannon Absalom
Rhiannon Absalom is a Technical Claims Officer currently employed at QBE Insurance, where she has worked since 2021. She has a background in claims consulting and data analysis, with previous roles at IAG and City West Housing, and holds a degree in Human Geography from Macquarie University.
Current Role at QBE Insurance Group
Rhiannon Absalom currently serves as a Technical Claims Officer at QBE Insurance, a position she has held since 2021. In this role, she is responsible for managing technical claims processes, ensuring compliance with company policies, and providing support to clients throughout the claims journey. Her expertise in claims management contributes to the efficiency and effectiveness of the claims department.
Previous Experience at QBE Insurance
Prior to her current role, Rhiannon worked at QBE Insurance as a Claims Consultant from 2019 to 2021. During her two years in this position, she handled various claims, provided customer support, and collaborated with other departments to resolve issues. Her experience at QBE laid the foundation for her advancement to the Technical Claims Officer role.
Experience at IAG
Rhiannon worked as a Claims Consultant at IAG from 2017 to 2019. Over the course of two years, she developed her skills in claims processing and customer service. This role allowed her to gain valuable insights into the insurance industry and enhance her ability to manage client relationships effectively.
Educational Background at Macquarie University
Rhiannon studied Human Geography at Macquarie University from 2014 to 2017, earning a degree in Social Science. Her academic background provided her with a strong understanding of social dynamics and analytical skills, which are beneficial in her professional roles within the insurance sector.
Early Career Roles
Rhiannon's early career included a position as a Causal Data Analyst at City West Housing Pty Ltd in 2016, where she worked for five months. Additionally, she gained customer service experience as a Customer Service Representative at KFC in 2012 for six months. These roles contributed to her skill set in data analysis and customer interaction.