Rhum Sabana
About Rhum Sabana
Rhum Sabana serves as a Team Lead and Service Manager at QBE Insurance, where he has worked since 2017. He has a background in technical support and customer service, having previously held roles at Convergys and QBE Insurance.
Work at QBE Insurance Group
Rhum Sabana has been employed at QBE Insurance Group since 2017, currently holding the position of Team Lead and Service Manager. In this role, he oversees service operations and manages a team to ensure efficient customer service delivery. Prior to his current position, he worked as a Customer Support Officer at QBE Insurance from 2014 to 2017, where he gained valuable experience in customer relations and support. Additionally, he served as a Globe Underwriting Intern at QBE Insurance from 2016 to 2017, contributing to underwriting processes and gaining insights into the insurance industry.
Education and Expertise
Rhum Sabana studied at the Christian College of Tanauan from 2005 to 2007, completing a two-year program. This educational background provided him with foundational knowledge and skills applicable in his professional career. His expertise spans customer support and service management within the insurance sector, particularly through his extensive experience at QBE Insurance Group.
Background
Rhum Sabana began his career in the customer service industry, working as a Technical Support Representative at Convergys from 2008 to 2009. This role allowed him to develop strong communication and problem-solving skills. His transition to the insurance industry began in 2014 when he joined QBE Insurance as a Customer Support Officer, leading to further opportunities within the organization.
Career Progression
Rhum Sabana's career at QBE Insurance Group reflects a steady progression through various roles. Starting as a Customer Support Officer from 2014 to 2017, he then took on the role of Globe Underwriting Intern for a year. His performance and dedication led to his current position as Team Lead and Service Manager, which he has held since 2017. This trajectory showcases his commitment to professional growth within the insurance sector.