Richard Howard
About Richard Howard
Richard Howard serves as the Underwriting Manager for Service Delivery at QBE Insurance, where he has worked since 2017. He has a background in operations and IT change management, with previous roles including Business Partner and Operations Manager.
Work at QBE Insurance Group
Richard Howard has been serving as the Underwriting Manager - Service Delivery at QBE Insurance since 2017. In this role, he focuses on supporting the delivery of the annual business plan, particularly for the Automotive Protection portfolio. He leads the implementation of the underwriting Target Operating Model across global HUBs, ensuring clarity and consistency in operations. His responsibilities include developing comprehensive business cases for change and engaging with stakeholders to gain necessary approvals. Additionally, he builds and maintains strong relationships with both internal and external stakeholders to meet business expectations.
Previous Experience in Business Partnering and Operations Management
Before joining QBE Insurance, Richard Howard worked as a Business Partner - IT + Change from 2015 to 2017 in London, United Kingdom. His earlier experience includes a five-year tenure as Operations Manager from 2010 to 2015 in Chelmsford and London. These roles provided him with a solid foundation in operations and business partnerships, contributing to his expertise in managing service delivery and change initiatives.
Education and Expertise
Richard Howard studied at John Bramston School from 1974 to 1979. His educational background has contributed to his professional development in the insurance and operations sectors. He possesses expertise in underwriting processes, stakeholder engagement, and change management, which he applies in his current role at QBE Insurance.
Leadership and Team Development
In his current position, Richard Howard motivates and contributes to team development through effective leadership and management best practices. He acts as an IT focal point and liaison for change funding, ensuring that the necessary tools are in place to support client needs. His focus on clear communication strategies for underwriting support functions across global HUBs enhances operational efficiency and team collaboration.