Rosemarie Talaugon
About Rosemarie Talaugon
Rosemarie Talaugon is an Identity Governance Analyst at QBE Insurance, where she has worked since 2019. She has a background in IT service management and customer service, with previous roles at QBE Insurance, Stream Global Services, and Jollibee Foods Corporation.
Work at QBE Insurance Group
Rosemarie Talaugon has been employed at QBE Insurance Group since 2019, currently serving as an Identity Governance Analyst. In this role, she manages the periodic review of user access and handles account inactivity processes to ensure that unnecessary access to the company network is removed. Prior to her current position, she worked as an IT Service Desk Analyst at QBE Insurance from 2015 to 2019 in Cebu, Central Visayas, Philippines. During her tenure, she created and updated process documentation to maintain alignment and currency.
Education and Expertise
Rosemarie Talaugon earned her Bachelor's degree in Information Technology from the University of Cebu, where she studied from 2008 to 2015. Her educational background provides her with a solid foundation in IT principles, which she applies in her current role as an Identity Governance Analyst. Her expertise includes managing user access, quality assurance for application revalidation, and ensuring data availability for audit purposes.
Background
Before joining QBE Insurance Group, Rosemarie Talaugon worked in various roles that contributed to her professional development. She was a Customer Service Representative at Stream Global Services from 2013 to 2014 and served as Service Crew at Jollibee Foods Corporation for five months in 2010. These experiences helped her develop strong communication and customer service skills, which are essential in her current analytical role.
Professional Responsibilities
In her role as an Identity Governance Analyst, Rosemarie Talaugon is responsible for handling queries and concerns from application and entitlement owners. She maintains quality assurance for each application revalidated, ensuring that data is available for audit purposes. Her responsibilities also include managing user access reviews and ensuring compliance with security protocols to minimize risks associated with unauthorized access.