Sally Black
About Sally Black
Sally Black is a Service Manager at QBE Insurance, where she has worked since 2021. She has a diverse background in insurance and return-to-work coordination, having held various roles in organizations such as Suncorp Group and HealthShare NSW.
Current Role at QBE Insurance Group
Sally Black serves as a Service Manager at QBE Insurance, a position she has held since 2021. In this role, she oversees service operations, ensuring efficient processes and customer satisfaction. Her experience in the insurance sector contributes to her effectiveness in managing service delivery and team performance.
Previous Experience at Suncorp Group
Prior to her current role, Sally Black worked at Suncorp Group as a Case Service Officer for eight months in 2009 to 2010. Based in Newcastle, Australia, she gained valuable experience in case management and customer service during her tenure.
Career at QBE Insurance Group
Sally Black has an extensive history with QBE Insurance, having worked as a Case Manager from 2010 to 2016. Over six years, she developed her skills in case management, contributing to the company's operational effectiveness and client support.
Education and Certifications
Sally Black completed her secondary education at Duval High School. She pursued further education in various fields, including a Certificate in Introduction to RTW Coordination from Advantage Plus Training Solutions in 2016, and a Cert IV in Work Health & Safety from First Choice Training from 2017 to 2018. Additionally, she obtained a Cert IV in Financial Services (Workers Compensation) from Procare Group in 2013.
Professional Background in Return to Work Coordination
Sally Black has significant experience in return to work coordination. She worked as a Return To Work Coordinator at Challenge Community Services from 2018 to 2021. Her role involved facilitating the return of employees to work after injury, demonstrating her expertise in workplace health and safety.