Salote Tela
About Salote Tela
Salote Tela is a Claims Officer specializing in Motor Total Loss at QBE Insurance, where she has worked since 2021. She has a background in customer service and medical assessment, with previous roles at QBE Insurance, MAPFRE, and TravelCard Real-Time Travel Insurance.
Current Role at QBE Insurance Group
Salote Tela currently serves as a Claims Officer specializing in Motor Total Loss at QBE Insurance. She has held this position since 2021 and has accumulated three years of experience in this role. Her responsibilities include assessing claims related to total loss of motor vehicles, ensuring compliance with company policies and industry regulations.
Previous Experience at QBE Insurance
Prior to her current role, Salote Tela worked at QBE Insurance in various capacities. She served as a Claims Lodgement Officer for seven months in 2020. Additionally, she worked as a Customer Service Sales Representative for five months from 2020 to 2021. Her experience at QBE has provided her with a solid foundation in claims processing and customer service.
Experience in Customer Service and Medical Assessment
Salote Tela has a diverse background in customer service and medical assessment. She worked as a Customer Service Representative at MAPFRE for 11 months from 2017 to 2018. Following that, she served as a Medical Assessor at TravelCard Real-Time Travel Insurance from 2018 to 2021 for three years. This experience has equipped her with skills in handling customer inquiries and assessing medical claims.
Educational Background
Salote Tela has pursued various educational qualifications. She studied at Sunnybank State High School from 2003 to 2005. She also attended Career Employment Australia, where she achieved a Certificate III in Community Services (Aged Care) in 2005. Furthermore, she completed a Certificate III in Business (Frontline Management) at Swinburne University of Technology in 2007. Salote also holds a Certificate IV in Nursing (Enrolled/Division 2 Nursing) from Healthtrain Education Services.