Sam Giri (She/Her)
About Sam Giri (She/Her)
Sam Giri is a Dispute Resolution Specialist currently working at QBE Insurance since 2020. She has extensive experience in the insurance industry, having held various roles at IAG and previously worked as a Customer Success Partner at WORK180.
Work at QBE Insurance Group
Sam Giri has been employed at QBE Insurance Group since 2020, serving as a Dispute Resolution Specialist. In this role, she is responsible for managing and resolving disputes related to insurance claims. Her expertise in dispute resolution contributes to the overall efficiency of the claims process within the organization.
Previous Experience at WORK180
Prior to her current role, Sam worked at WORK180 as a Customer Success Partner from 2019 to 2020. During her seven-month tenure in Brisbane, Australia, she focused on enhancing customer satisfaction and ensuring successful outcomes for clients.
Career at IAG
Sam Giri has a substantial history with IAG, where she held multiple positions over several years. Her roles included Claim Lodgements Manager from 2011 to 2012, Risk Assurance Specialist (Long Tail Claims) from 2018 to 2019, and Team Lead, Risk Assurance from 2017 to 2019. She also served as Assurance Project Consultant, Assurance Manager for Personal Insurance, and Manager of Internal Audit during her time at IAG.
Education and Training
Sam Giri completed her secondary education at St Leo's Catholic College from 2000 to 2003. She furthered her studies at the Northern Sydney Institute of TAFE from 2004 to 2005. Additionally, she attended Asquith Girls High School for one year in 2004.
Early Career Experience
Sam began her career as an Administration Officer at Inck Merchandise from 2005 to 2007. She then worked as a Sales Support Officer at Sweet Memories Promotional Gifts Pty Ltd from 2007 to 2008. These early roles provided her with foundational skills in administration and customer support.