Sam Said
About Sam Said
Sam Said is a Senior Manager of Partnerships at QBE Insurance in Melbourne, Australia, where he has worked since 2019. With over 15 years of experience in customer service and claims strategies, he specializes in building effective teams and driving organizational improvement.
Work at QBE Insurance Group
Sam Said has been employed at QBE Insurance Group since 2019, serving as the Senior Manager of Partnerships. In this role, he focuses on establishing and nurturing partnerships that align with the company's strategic objectives. His tenure at QBE spans five years, during which he has contributed to the development of effective team dynamics and organizational culture in Melbourne, Australia.
Previous Experience in the Insurance Industry
Prior to his current position, Sam Said held several key roles in the insurance sector. He worked as the State Manager for Victoria at Auto & General from 2017 to 2019. Before that, he served as the Executive Manager of Claims at CGU Insurance from 2012 to 2016. His career also includes a position as Claims Manager at AAMI from 2000 to 2008, and a brief role as Repairer Strategy Manager at Toyota Insurance in 2017.
Expertise in Customer Service and Claims Management
Sam Said specializes in developing, implementing, and managing customer service and claims strategies. With over 15 years of experience in the field, he has successfully led initiatives that enhance customer satisfaction and retention. His focus on continuous improvement has contributed to achieving financial targets for the organizations he has worked with.
Leadership in Transformation and Change Initiatives
In his professional journey, Sam Said has led transformation and change initiatives aimed at driving productivity and operational improvements. His leadership has supported business growth by fostering strong organizational cultures and effective team structures. His extensive experience spans both business-to-business and business-to-consumer markets, where he has consistently delivered positive business outcomes.