Samantha Butterworth Willis

Samantha Butterworth Willis

Project Analyst @ QBE Insurance Group

About Samantha Butterworth Willis

Samantha Butterworth Willis is a Project Analyst at QBE Insurance in Sydney, Australia, where she has worked since 2021. She has a diverse background in project management, customer experience, and consultancy roles across various organizations in the travel and insurance sectors.

Work at QBE Insurance Group

Samantha Butterworth Willis has been employed as a Project Analyst at QBE Insurance since 2021. In this role, she is based in Sydney, New South Wales, Australia. Her responsibilities include managing large-scale complex projects and delivering program-based changes. She has utilized her skills in project management methodologies to ensure successful project outcomes.

Previous Employment Experience

Prior to her current role, Samantha held various positions in the insurance and travel sectors. She worked at Flight Centre as a Travel Consultant from 2014 to 2016. At humm group, she served as a Customer Experience / Care Manager from 2018 to 2019, and as a Claims Consultant from 2017 to 2018. Additionally, she was a Project Analyst focusing on Operational Transformation at humm group from 2019 to 2021. Earlier in her career, she was an Insurance Consultant at Cover-More Group for a brief period in 2016 and worked as a Wedding and Conference Coordinator at Peppers Retreats, Resorts & Hotels from 2011 to 2013.

Education and Expertise

Samantha possesses certifications in PRINCE2, Agile PM, and Change Management. She has a strong understanding of BABOK and ADKAR methodologies, which support her project management capabilities. Her expertise includes designing and delivering training materials, as well as navigating regulatory and compliance requirements within financial services.

Skills and Competencies

Samantha has demonstrated experience in managing complex program-based changes and possesses a high degree of initiative. She is adaptable to competing demands and changing priorities, which is essential in her role as a Project Analyst. Additionally, she has experience in influencing and liaising with a broad and complex stakeholder group, showcasing her communication and interpersonal skills.

Travel and Mobility

Samantha has the ability to travel interstate and internationally as required and permitted in her professional capacity. This flexibility allows her to engage with stakeholders and manage projects effectively across different locations.

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