Samantha West
About Samantha West
Samantha West is a Service Manager at QBE Insurance, where she has worked since 2017. She holds a Bachelor of Business in Human Resource Management from the University of Newcastle and has previous experience in human resources roles.
Work at QBE Insurance Group
Samantha West has been employed at QBE Insurance since 2016, initially serving as a Case Manager. In 2017, she transitioned to the role of Service Manager. Her tenure at QBE Insurance spans over seven years, during which she has contributed to various service management initiatives within the organization. Her experience in these roles has involved overseeing client service operations and ensuring effective case management strategies.
Education and Expertise
Samantha West completed her Higher School Certificate at Maitland Grossmann High School from 2007 to 2010. She furthered her education at the University of Newcastle, where she studied Human Resource Management and Management, earning a Bachelor of Business from 2011 to 2013. This educational background has equipped her with the necessary skills and knowledge to excel in her roles in human resources and service management.
Background in Human Resources
Before joining QBE Insurance, Samantha West gained valuable experience in human resources. She worked as a Human Resources Specialist at Endeavour Group Australia (Hunter) from 2014 to 2015. Following that, she served as a Human Resource Advisor at performHR from 2015 to 2016. These roles provided her with a solid foundation in HR practices and employee management, which she has applied in her current position.
Career Progression
Samantha West's career has shown a clear progression from human resources to service management. After her initial roles in HR, she transitioned to QBE Insurance, where she has held positions that leverage her expertise in both case management and service management. Her work experience reflects a commitment to professional growth and development within the insurance industry.