Sara Duarte
About Sara Duarte
Sara Duarte is a Complex Insurance Specialist with over a decade of experience at QBE Insurance in Sydney, Australia. She has held various roles within the company, contributing to system implementations, training offshore teams, and ensuring compliance with regulatory standards.
Work at QBE Insurance Group
Sara Duarte has been employed at QBE Insurance Group since 2007, starting as a Call Centre Customer Service Officer. She worked in this role for three years before transitioning to a Business Support Officer position from 2010 to 2014. In 2014, she advanced to her current role as a Complex Insurance Specialist, where she has been for the past ten years. Throughout her tenure, she has contributed to various initiatives aimed at improving operational efficiency and compliance.
Education and Expertise
While specific educational details are not provided, Sara Duarte possesses significant expertise in the insurance sector, particularly in complex insurance matters. Her experience includes collaborating with IT departments to implement new operating systems and assisting in the development of training modules for offshore teams. Her role requires a strong understanding of compliance with Australian laws, reflecting her specialized knowledge in the industry.
Background
Before joining QBE Insurance, Sara Duarte worked as a 2ic Retail Assistant at Forcast Fashion from 2004 to 2007. This role provided her with foundational customer service and operational skills. Her career at QBE began in Sydney, New South Wales, where she has continued to develop her professional capabilities through various roles and responsibilities within the organization.
Achievements
During her time at QBE Insurance, Sara Duarte has played a significant role in several key projects. She traveled to Manila in 2014 to assist in setting up and training offshore offices, demonstrating her commitment to organizational growth. Additionally, she has been involved in writing desktop procedure training modules and auditing offshore teams to ensure compliance with Australian regulations. Her participation in work change committees further highlights her dedication to driving improvements within the company.