Sarah Botten
About Sarah Botten
Sarah Botten is a Claims Technician at QBE Insurance, where she has worked since 2021. She has a background in customer service from her time at Costa Coffee and is currently pursuing a Bachelor of Science in Psychology at the University of Essex.
Work at QBE Insurance Group
Sarah Botten has been employed at QBE Insurance as a Claims Technician since 2021. In this role, she is responsible for managing and processing claims, ensuring compliance with company policies and procedures. Her tenure at QBE Insurance spans three years, during which she has developed her skills in claims management within the insurance sector.
Previous Experience at Costa Coffee
Prior to her current role, Sarah Botten worked at Costa Coffee in various capacities. She served as a Barista from 2015 to 2017 in Colchester, Essex, and later advanced to the position of Barista Maestro from 2017 to 2019 in Buckhurst Hill. In 2019, she transitioned to the role of Assistant Manager at Costa Coffee in Buckhurst Hill, where she has been employed for five years.
Education and Expertise
Sarah Botten's educational background includes studying at Turnford Sixth Form from 2012 to 2014, where she achieved grades B, B, D in Psychology, Sociology, and Mathematics. She also attended King Harold Business and Enterprise Academy from 2007 to 2012. Currently, she is pursuing a Bachelor of Science (BSc) in Psychology at the University of Essex, a program she has been enrolled in since 2014.
Background
Sarah Botten has a diverse work history that includes both the food service and insurance industries. Her early career at Costa Coffee provided her with customer service experience, which she has applied in her current role at QBE Insurance. Her educational pursuits in psychology complement her professional experience, contributing to her understanding of client interactions and claims processing.