Sarah Chapuran
About Sarah Chapuran
Sarah Chapuran is a Senior Manager of Business Transformation at QBE Insurance, where she has worked since 2019. She has extensive experience in business and IT transformation across various industries and has held multiple roles at QBE and other organizations.
Current Role at QBE Insurance Group
Sarah Chapuran serves as the Senior Manager of Business Transformation at QBE Insurance, a position she has held since 2019. Based in London, United Kingdom, she specializes in designing business change initiatives that deliver rapid value for both customers and business outcomes. Her role involves leading transformation efforts that enhance operational efficiency and improve customer experience.
Previous Experience at QBE Insurance
Prior to her current role, Sarah held several positions at QBE Insurance. She worked as a Business Manager in the Office of the CEO from 2017 to 2018, and as Head of Customer Advocacy from 2018 to 2019. Additionally, she served in the Customer Experience department from 2016 to 2017 and as a Project Manager from 2014 to 2016. Her tenure at QBE spanned various aspects of business management and customer engagement.
Career Background and Consulting Experience
Sarah began her career as a Business Consultant at BT, where she worked from 2006 to 2010. She then transitioned to Capgemini Consulting as a Consultant for one year in 2011. Her diverse career has allowed her to gain extensive experience in business and IT transformation programs across multiple industries, including Financial Services and the Public Sector.
Educational Qualifications
Sarah holds a Bachelor of Science degree in Psychology from The University of Manchester, which she completed from 2003 to 2006. In addition to her degree, she has obtained several professional qualifications, including GAICD, MSP Advanced Practitioner, and PRINCE 2 Practitioner, which support her expertise in business transformation and project management.
Global Experience and Skills
Throughout her career, Sarah has worked in various geographical regions, including Australia, the UK, New Zealand, Europe, and Asia Pacific. She possesses strong stakeholder management and engagement skills, particularly in complex environments, enabling her to effectively lead initiatives that require collaboration across diverse teams and sectors.