Sarah Minter
About Sarah Minter
Sarah Minter is a Claims Officer at QBE Insurance in Lismore, New South Wales, with a background in customer service and business administration. She has studied at Coffs Harbour Senior College and TAFE NSW, and is currently pursuing a Bachelor of Communication at Griffith University.
Current Role as Claims Officer
Currently, Sarah Minter serves as a Claims Officer at QBE Insurance in Lismore, New South Wales, Australia. She has held this position since 2021. In her role, she utilizes her expertise in claims processing and customer service to assist clients effectively. Her responsibilities include managing claims inquiries and ensuring accurate documentation.
Previous Experience at QBE Insurance
Prior to her current role, Sarah Minter worked at QBE Insurance as a Collections Officer for eight months in 2020 to 2021. In this position, she was responsible for managing collections processes and communicating with clients regarding outstanding accounts. This experience contributed to her understanding of the insurance industry and enhanced her administrative skills.
Education and Qualifications
Sarah Minter studied at Coffs Harbour Senior College from 1997 to 1999. She later pursued further education at TAFE NSW, where she completed a Certificate III in Business Administration from 2018 to 2020. Additionally, she is currently studying at Griffith University, focusing on PR & Business Communication, and is working towards a Bachelor of Communication.
Customer Service and Administrative Skills
Sarah Minter possesses exceptional customer service skills developed through her previous roles, including her time as 2IC Customer Service Manager at Woolworths Limited from 2008 to 2011. She has experience in administration roles that require attention to detail, as well as intermediate skills in CRM systems and accounts payable. Her background includes experience in personal lending and cash transactions.
Work History at Woolworths Limited
From 2008 to 2011, Sarah Minter worked at Woolworths Limited as a 2IC Customer Service Manager. In this role, she supported the management of customer service operations and ensured high standards of service delivery. This experience provided her with valuable insights into customer relations and operational management.