Sarah Smith
About Sarah Smith
Sarah Smith is a Product Specialist in National Product Management and Transformation at QBE Insurance, where she has worked since 2014. She has over 5 years of experience in the workers compensation industry and holds a Master's degree in Management from Deakin University.
Work at QBE Insurance Group
Sarah Smith has held multiple positions at QBE Insurance Group since 2005. She currently serves as a Product Specialist in National Product Management - Transformation, a role she has occupied for 10 years. Previously, she worked as a Service Manager - Dispute Resolution for 4 months in 2016, and as an Underwriting, Training and Support Specialist for 5 months from 2013 to 2014. Additionally, she has experience as a Dispute Resolution Officer from 2013 to 2016 and as a Return to Work Specialist for 5 months in 2013. Earlier in her career, she worked as a Case Manager from 2011 to 2013 and as an Underwriter from 2005 to 2007.
Education and Expertise
Sarah Smith has pursued extensive education in management and insurance. She studied at Deakin University, where she recently completed a Masters of Management degree. Her studies in management began in 2014 and continued until 2016. Additionally, she has achieved Associates from the Australian New Zealand Institute of Insurance & Finance (ANZIIF) over a span of several years, with studies starting in 2005 and concluding in 2012. Sarah is committed to continuous professional development and is currently studying at Brite Institute.
Background
Sarah Smith began her career in the insurance industry in 2005 as an Underwriter at QBE Insurance. She has also worked at CNA Insurance as a Marine Cargo - Underwriting Technical Assistant in Chicago. Her early education includes attending Whitebridge High School from 1997 to 2002. Sarah has built a solid foundation in the workers' compensation industry, accumulating over 5 years of specialized experience.
Achievements
Throughout her career at QBE Insurance, Sarah Smith has successfully led a team as the dispute resolution team leader during a secondment. She has built and maintained excellent long-term client relationships, demonstrating her commitment to client service and effective communication. Her diverse roles within the company have contributed to her expertise in dispute resolution and product management.