Shal Kumar
About Shal Kumar
Shal Kumar is a Manager of Workforce Planning and Optimisation at QBE Insurance, specializing in business optimisation within the commercial insurance sector. With a strong academic background in data science and economics, he has extensive experience in workforce planning, having worked for several prominent companies in Australia.
Current Role at QBE Insurance Group
Shal Kumar serves as the Manager of Workforce Planning & Optimisation at QBE Insurance, a position held since 2021. In this role, Kumar focuses on business optimisation within the commercial insurance sector. He collaborates with senior leadership to align workforce planning strategies with business objectives, aiming to enhance operational efficiency and achieve organizational goals.
Previous Experience in Workforce Planning
Prior to his current role, Kumar accumulated extensive experience in workforce planning and optimisation across various organizations. He worked at IAG as a WFM Business Analyst and Real-Time Performance Analyst, contributing to performance and optimisation initiatives. His tenure at The NRMA as a Senior Workforce Planning Analyst further solidified his expertise in workforce management and analytics.
Educational Background in Data Science and Finance
Kumar holds a Master of Data Science from the University of New South Wales, completed between 2019 and 2022. He also earned a Bachelor of Economics and a Bachelor of Finance from Western Sydney University, studying from 2011 to 2015. Additionally, he pursued Project Management Fundamentals at the Australian Institute of Management in 2015 and an Advanced Diploma in Financial Services from Kaplan Business School from 2014 to 2015.
Diverse Industry Experience
Shal Kumar has worked for several prominent companies in Australia, including Woolworths Group, Commonwealth Bank, and Transport for NSW. His roles have spanned various functions, including workforce management, performance analysis, and business development. This diverse background has equipped him with a comprehensive understanding of workforce planning and optimisation strategies.
Key Contributions and Skills
Kumar has played a significant role in establishing and growing workforce planning functions, focusing on improving bottom-line results. His analytical skills and strategic approach have enabled him to contribute effectively to projects aimed at service improvement and corporate performance. His ability to work collaboratively with leadership teams has been instrumental in delivering business goals.