Shalene Watson
About Shalene Watson
Shalene Watson serves as the Head of ACT, TAS & NT Workers Compensation Claims at QBE Insurance, where she has worked since 2013. With over 20 years of experience in the insurance industry, she specializes in workers compensation claims and possesses strong skills in people leadership and risk management.
Work at QBE Insurance Group
Shalene Watson has been with QBE Insurance since 2002, holding various positions over the years. She currently serves as the Head of ACT, TAS & NT Workers Compensation Claims, a role she has held since 2017. Prior to this, she worked as a Claims Manager for Workers Compensation in the ACT/TAS region from 2013 to 2017. Her career at QBE also includes roles as a Service Manager and a Case Manager in Workers Compensation, showcasing her extensive experience in claims management within the organization.
Education and Expertise
Shalene Watson has a solid educational background in business and management. She earned a Post Graduate Certificate in Management from Deakin University, focusing on Personal Injury, from 2013 to 2014. Additionally, she holds an Associate Diploma in Business from Reid Tafe, completed in 1993. She also obtained a Certificate in Occupational Health and Safety from Bruce Tafe, further enhancing her expertise in the insurance sector.
Background
Shalene Watson has over 20 years of experience in the insurance industry, with a specialization in workers compensation claims. Her career began at the Insurance Council of Australia, where she worked as an Office Manager from 1993 to 1999. She then transitioned to various roles at IAG and QBE Insurance, gaining significant experience in claims management and personal injury management across multiple Australian territories.
Achievements
Throughout her career, Shalene Watson has demonstrated strong leadership in managing workers compensation claims across the Australian Capital Territory, Tasmania, and the Northern Territory since 2017. She possesses skills in people leadership, risk management, and strategic claims management, contributing to her effectiveness in her current role at QBE Insurance. Her extensive background in the insurance industry has equipped her with the knowledge and expertise to lead complex claims processes.