Shelley Phelan
About Shelley Phelan
Shelley Phelan serves as the Head of Human Resources North Asia and Regional Human Resources Business Partner at QBE Insurance, where she has worked since 2016. With a strong background in HR strategy and talent management, she has held various leadership roles across multiple organizations and is fluent in French.
Work at QBE Insurance Group
Shelley Phelan has been with QBE Insurance since 2016, currently serving as the Head of Human Resources North Asia and Regional Human Resources BP. In this role, she has been instrumental in shaping HR strategies across the region for six years. Her responsibilities include leading local HR teams in regional offices and overseeing high-volume HR global strategy and organizational design. Phelan's tenure at QBE has allowed her to leverage her extensive experience in performance and talent management, contributing to the company's growth and employee engagement.
Previous Employment History
Before joining QBE Insurance, Shelley Phelan held several HR leadership positions. She worked at Lanco Solar International Ltd as Head of HR, Administration, and IT from 2011 to 2013. Prior to that, she was a Senior Human Resources Business Partner at QBE Europe from 2013 to 2016. Her career also includes roles at British Gas as a Senior Account Coordinator and at Languageline Solutions as a Recruitment and Human Resources Team Leader. These positions provided her with a diverse background in human resources across different industries.
Education and Expertise
Shelley Phelan's educational background includes a Bachelor of Arts in French from The University of Hull, where she studied from 1999 to 2003. She also attended the University of West London from 2009 to 2011. Phelan has furthered her education at London Metropolitan University in 2015-2016. Her fluency in French enhances her ability to engage with diverse teams, and her expertise lies in change management, business transformation, and navigating complex organizational challenges.
Skills and Specializations
Shelley Phelan possesses a strong track record in performance and talent management, as well as learning and development. She specializes in change management and business transformation, demonstrating the ability to manage ambiguity and complexity in dynamic industry environments. Her leadership skills enable her to develop effective and professional local HR teams, ensuring alignment with organizational goals and fostering a positive workplace culture.