Sid Kim Ziv
About Sid Kim Ziv
Sid Kim Ziv is a Claims Officer currently employed at QBE Insurance in Cebu City, Philippines. He has a background in management accounting and extensive experience in customer service and sales coordination.
Work at QBE Insurance Group
Currently, Sid Kim Ziv serves as a Claims Officer at QBE Insurance in Cebu City, Philippines. He has held this position since 2016, accumulating eight years of experience in the insurance sector. His role involves managing claims processes, ensuring that customer inquiries are addressed efficiently and effectively.
Current Role at Knottical Power Energy Corporation
In addition to his role at QBE Insurance, Sid Kim Ziv has been working as an Aviation Sales Coordinator at Knottical Power Energy Corporation since 2015. Over the past nine years, he has contributed to the sales operations, focusing on the aviation sector and enhancing customer engagement.
Previous Experience at Sykes Asia Inc.
Before his current positions, Sid Kim Ziv worked at Sykes Asia Inc. as a Technical Support Representative (TSR) from 2007 to 2011. His four-year tenure in Panagdait, Mabolo, Cebu City, provided him with valuable experience in customer service and support within a contact center environment.
Education and Expertise
Sid Kim Ziv earned a Bachelor of Science in Management Accounting from Notre Dame of Dadiangas University, studying from 1995 to 1999. His educational background has equipped him with strong skills in management accounting. He also possesses expertise in Salesforce.com, which aids in managing customer relationships and sales processes, along with skills in workforce management.
Background in Contact Centers
Sid Kim Ziv has a robust background in contact centers, indicating significant experience in managing customer interactions and service operations. This experience has contributed to his effectiveness in roles that require strong communication and problem-solving skills.