Simon Johnson
About Simon Johnson
Simon Johnson serves as the National Claims Manager for Travel at QBE Insurance, a position he has held since 2015. He has a background in claims management and customer service, with previous roles at AXA and Johns Lyng Group.
Work at QBE Insurance Group
Simon Johnson has served as the National Claims Manager for Travel at QBE Insurance Group since 2015. In this role, he oversees the management of travel-related claims, ensuring that processes are efficient and customer-focused. His extensive experience in claims management contributes to the effective handling of claims and the development of strategies to improve service delivery.
Education and Expertise
Simon Johnson studied at Swinburne University and has pursued further education at the Australian and New Zealand Institute of Insurance and Finance (ANZIIF), achieving an Associate designation since 2015. He also attended the University of Melbourne for one year from 2009 to 2010. His educational background supports his expertise in insurance and claims management.
Background in Claims Management
Before joining QBE Insurance Group, Simon Johnson worked at AXA in various roles. He was a Customer Solutions Senior Analyst from 2005 to 2009 and later served as a Client Services Manager from 2009 to 2011. He also held the position of National Claims Administration Manager at Johns Lyng Group from 2012 to 2014. His diverse experience in claims management spans over a decade.
Previous Roles and Responsibilities
Simon Johnson's career includes significant roles at Johns Lyng Group, where he worked as a National Claims Administration Manager and briefly as a Project Specialist in 2012. His tenure at AXA included positions that focused on client services and customer solutions, enhancing his skills in managing client relationships and claims processes.
Early Education
Simon Johnson completed his secondary education at Wonthaggi Secondary College from 1991 to 1997. This foundational education provided him with the skills necessary for his future studies and career in the insurance industry.