Sonia Thompson
About Sonia Thompson
Sonia Thompson is a Team Leader with over 20 years of experience in the insurance industry, currently working at QBE and Strata Community Insurance in North Sydney, Australia. She is recognized for her commitment to customer-centric service and has implemented process improvements that enhance operational efficiencies.
Work at QBE Insurance Group
Sonia Thompson has been employed at QBE Insurance Group since 2010, where she serves as a Team Leader. In this role, she has contributed to the organization for 14 years, overseeing team operations and ensuring high standards of service. Her leadership is characterized by a focus on fostering a customer-centric culture, which emphasizes solution-oriented service. This approach has helped to enhance team performance and client satisfaction.
Current Role at Strata Community Insurance
Sonia Thompson has been a Senior Underwriter at Strata Community Insurance since 2015, marking 9 years in this position. Located in North Sydney, New South Wales, Australia, she has played a key role in underwriting processes. Her efforts include implementing process improvements that have significantly enhanced operational efficiencies and service levels within the organization.
Education and Expertise
Sonia Thompson completed her education at Strathfield South High School. With over 20 years of experience in the insurance industry, she has developed expertise in team leadership and underwriting. Her extensive background equips her with the skills necessary to lead teams effectively and manage underwriting processes.
Professional Background
Sonia Thompson has built a professional background in the insurance sector, focusing on roles that emphasize leadership and underwriting. Her career spans over two decades, during which she has gained significant experience and knowledge in the industry. This background has enabled her to implement effective strategies and improvements in her current roles.