Steve Smith
About Steve Smith
Steve Smith is a Technical Strategy Manager with 20 years of experience, currently leading technical best practices and training for claims teams. He manages the QBE Legal Panel for Casualty and Motor claims and oversees an indemnity savings program for Motor claims.
Work at QBE Insurance Group
Steve Smith has served as the Technical Strategy Manager at QBE Insurance Group since 2004. In this role, he provides technical best practices, training, and coaching to the wider claims teams. He leads an indemnity savings program specifically focused on Motor claims and manages the QBE Legal Panel for both Casualty and Motor claims. His responsibilities also include conducting deep dive audits to ensure compliance and efficiency within the claims process.
Previous Roles in Claims Management
Prior to his current position, Steve Smith held the role of Assistant Claims Manager from 2012 to 2014 in Leeds, United Kingdom. He also worked as a Claims Controller from 2008 to 2012, gaining valuable experience in claims management. These roles contributed to his expertise in the insurance industry and prepared him for his current responsibilities at QBE.
Education and Expertise
Steve Smith studied at Outwood Grange, where he developed foundational knowledge that supports his career in insurance and claims management. His extensive experience in the field, combined with his educational background, enables him to provide effective training and coaching to his teams.
Financial Authority and Responsibilities
In his current role, Steve Smith holds a personal financial authority of £7.5 million. This authority reflects his significant responsibilities within the organization, particularly in managing financial aspects related to claims and indemnity savings programs.