Steve Sylvester
About Steve Sylvester
Steve Sylvester serves as the Vice President of Claims at QBE Insurance, where he has worked since 2015. He possesses extensive experience in claims operations and management, having held various roles in the insurance industry over the past two decades.
Work at QBE Insurance Group
Steve Sylvester has been serving as the Vice President Claims at QBE Insurance since 2015. In this role, he is responsible for the oversight and management of claims audits across all lines of business. His previous position at QBE was Assistant Vice President from 2013 to 2015. His extensive experience at QBE highlights his commitment to the organization and his expertise in claims management.
Education and Expertise
Steve Sylvester holds a Juris Doctor (JD) degree from the New England School of Law and a Bachelor of Arts (BA) from Stonehill College. His educational background supports his expertise in various areas including Claims Operations, Quality Control, Claim Training and Development, and Litigation Management. This combination of education and expertise positions him as a knowledgeable leader in the claims field.
Background
Steve Sylvester has a diverse professional background in the insurance industry. He served in various roles at OneBeacon Insurance Group for 14 years, where he held responsibilities in Technical, Shared Services, and Operations within the Claims organization. Additionally, he has experience working at MetLife Home and Auto Insurance and Commercial Union Insurance, further broadening his industry knowledge.
Achievements in Claims Management
Throughout his career, Steve Sylvester has developed significant expertise in several key areas of claims management. His skills include Vendor Management, Claim Performance Management and Metrics, and Claim Data Analysis. His experience at Morrison, Mahoney & Miller, an international law firm, provided him with a strong foundation in insurance coverage matters, enhancing his capabilities in litigation management.