Sue Houghton
About Sue Houghton
Sue Houghton is the Chief Executive Officer of QBE Insurance Australia Pacific and a member of the Champions of Change Coalition. With over 20 years of experience in the financial services sector, she has held various senior leadership roles and is known for her focus on customer-centered thinking and team diversity.
Work at QBE Insurance Group
Sue Houghton has served as the Chief Executive Officer of QBE Insurance Australia Pacific since 2021. In this role, she has focused on implementing customer-centered thinking within the organization. Her leadership has contributed to the company's strategic direction and operational effectiveness in the insurance sector.
Current Roles and Memberships
In addition to her role at QBE Insurance, Sue Houghton is a member of the Champions of Change Coalition, where she has been active since 2021. She also holds the position of Director and immediate past President at the Insurance Council of Australia, a role she has maintained since 2018.
Previous Experience in Financial Services
Sue Houghton has over 20 years of experience in the financial services sector. She previously worked at Arthur J. Gallagher & Co. as Chief Financial and Operating Officer from 2014 to 2016. Prior to that, she held the position of Finance Director at Wesfarmers Insurance from 2010 to 2014 and served as Head of Claims at IAG from 2006 to 2010.
Educational Background
Sue Houghton studied at the University of Reading, where she earned a Bachelor of Arts in History. She furthered her education at INSEAD, completing the Advanced Management Program in 2012. Additionally, she studied at ICAEW, enhancing her expertise in financial management.
Leadership and Impact in Insurance Sector
Throughout her career, Sue Houghton has held senior leadership and management roles across various organizations, including KPMG and BT Financial Group. She has a successful track record of driving positive change and cultivating diverse, high-performing teams within the insurance and financial services sectors.