Susan Park
About Susan Park
Susan Park is an Information Technology Program Manager with extensive experience in project and delivery management across various financial institutions. She has held key roles at organizations such as Prudential Investment Managers, Royal Bank of Scotland, and QBE Insurance, where she led significant transformation programs and system migrations.
Work at QBE Insurance Group
Susan Park has been serving as an Information Technology Program Manager at QBE Insurance since 2021. In this role, she is responsible for overseeing IT programs and ensuring their alignment with organizational goals. Her experience in managing complex projects contributes to the effective delivery of IT solutions within the company.
Previous Employment History
Prior to her current position, Susan Park held various roles in the financial services sector. She worked at Prudential Investment Managers as a Project Manager for five months in 2017. From 2016 to 2017, she served as a Delivery Manager Payments at the Royal Bank of Scotland Business. She continued her career at RBS as a Program Implementation Manager from 2017 to 2019 and as a Delivery Manager at NatWest Group from 2019 to 2021.
Education and Expertise
Susan Park studied at Edinburgh Napier University, where she earned a Bachelor of Arts (B.A.) Honours in Business Studies from 1995 to 2000. Her educational background has equipped her with the necessary skills for her roles in project and program management across various organizations.
Project Management Experience
Susan Park has extensive project management experience, having worked in various capacities throughout her career. She led the delivery of a cloud-based platform for a risk and treasury transformation programme and managed the migration of HR PeopleSoft systems to a new Oracle platform. Her roles have included managing significant projects at organizations such as Scottish Widows and the Royal Bank of Scotland.
Key Contributions
Throughout her career, Susan Park has made notable contributions to her organizations. She built a relationship with the Financial Services Authority while addressing historical customer policy issues and successfully managed a mandatory project for Scottish Widows that focused on fund-specific illustrations. Her ability to coordinate with multiple stakeholders has been a key aspect of her project management success.