Talia Tukere
About Talia Tukere
Talia Tukere is a Service Manager in Payment Services at QBE Insurance, where she has worked since 2010. She has extensive experience in the Workers Compensation industry in both New Zealand and Australia, and is dedicated to training and developing staff.
Work at QBE Insurance Group
Talia Tukere has been employed at QBE Insurance since 2010, where she has held multiple roles. She currently serves as the Service Manager for Payment Services and has been in this position since 2017. Additionally, she has worked as the Service Manager for Workers Compensation Claims for 14 years in Wollongong. Her responsibilities include overseeing service delivery and managing key accounts within the underwriting department.
Previous Experience at ACC New Zealand
Before joining QBE Insurance, Talia Tukere worked at ACC New Zealand as a Case Coordinator from 2005 to 2008. During her three years in this role, she was based in Hamilton. This experience provided her with foundational knowledge in claims management and customer service within the workers compensation sector.
Training and Development Focus
Talia Tukere is passionate about training, coaching, mentoring, and developing staff in her roles. She emphasizes the importance of staff development and aims to enhance team performance through effective training programs and mentorship initiatives.
Industry Experience in Workers Compensation
Talia Tukere has extensive experience in the Workers Compensation industry, having worked in both New Zealand and Australia. This cross-regional experience has equipped her with a comprehensive understanding of the nuances and regulatory frameworks governing workers compensation in different jurisdictions.
Career Progression
Talia Tukere has transitioned from a Case Manager in Claims to a Service Manager in the Underwriting department at QBE Insurance. This career progression reflects her growth and adaptability within the insurance sector, showcasing her ability to take on increased responsibilities and leadership roles.