Tamara Martin

Tamara Martin

A VP Business Support Manager @ QBE Insurance Group

About Tamara Martin

Tamara Martin is a VP Business Support Manager at QBE Insurance, with extensive experience in the insurance industry and a strong background in process management and transformation projects. She has held various roles at QBE Insurance since 2009 and has also worked in staffing and account management.

Current Role as AVP Business Support Manager

Tamara Martin currently serves as the AVP Business Support Manager at QBE Insurance, a position she has held since 2021. In this role, she oversees business support functions, ensuring effective operations and alignment with organizational goals. Her responsibilities include managing teams and enhancing processes to improve service delivery across the company.

Previous Experience at QBE Insurance

Tamara Martin has held multiple positions at QBE Insurance from 2009 to 2021. She began as a Claims Supervisor, where she worked for four years. She then advanced to the role of Senior Business Analyst for nine months, followed by three years as Business Analyst Manager. From 2019 to 2021, she served as Lead Transformation Partner, focusing on managing transformation projects within the insurance sector.

Educational Background

Tamara Martin has a diverse educational background, having studied at World BA, Madison Media Institute, and Madison Area Technical College. This education has equipped her with the knowledge and skills necessary for her roles in business analysis and management within the insurance industry.

Experience in Client Services and Staffing

Before her tenure at QBE Insurance, Tamara Martin worked in various roles that contributed to her expertise in client services and staffing. She was a Staffing Consultant at Express Employment Professionals from 2002 to 2004 and served as Director of Account Management at Pharmacy OneSource from 2004 to 2008. Additionally, she worked as Manager of Client Services at Gates Business Solutions from 2013 to 2015.

Skills and Expertise

Tamara Martin possesses strong skills in end-to-end process management and Software as a Service (SaaS). Her diverse background includes experience across multiple system platforms, demonstrating her adaptability and superior customer service skills. She is recognized for her ability to manage transformation projects effectively within the insurance industry.

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