Tharangini Cigatapu Maheswararao
About Tharangini Cigatapu Maheswararao
Tharangini Cigatapu Maheswararao is an Agile Delivery Manager at QBE Insurance, specializing in change transformation and service management. With extensive experience in various roles across multiple industries, including IT and insurance, Maheswararao has a strong background in service delivery, business analysis, and software development.
Current Role at QBE Insurance Group
Tharangini Cigatapu Maheswararao serves as an Agile Delivery Manager at QBE Insurance, focusing on Change/Transformation and Service Business as Usual (BAU) activities. She has been in this position since 2023, working at the company's Fenchurch Street location in England. In her current role, she provides approvals for deployments in ServiceNow and Urban Code, and represents the organization in Change Advisory Board meetings within a SAFe environment.
Previous Experience in the Insurance Sector
Prior to her current role, Tharangini worked at Canopius Group as a Service Delivery Manager and Business Analyst in the reinsurance sector from 2022 to 2023. She also conducted business user group sessions for portfolios related to sales and underwriting, enhancing her expertise in the insurance domain. Her experience includes conducting vendor service reviews and performance management.
Career Background in Technology and Management
Tharangini has a diverse background in technology and management, having held various positions across multiple organizations. She worked as a Test Manager at Asda and HM Revenue & Customs, a Business Technology Manager at BP, and a Senior Software Engineer at VF Corporation. Her roles have included responsibilities in software development, testing, and service delivery management.
Educational Qualifications
Tharangini earned a Bachelor (Honours) degree in Electrical and Electronics Engineering from Anna University Chennai, completing her studies from 2002 to 2006. This educational foundation has supported her career in technology and management roles across various industries.
Technical Skills and Expertise
Tharangini possesses hands-on experience with MosCow techniques for documenting business-critical problem statements and identifying solutions. She has expertise in implementing ITIL in complex delivery environments, particularly in Service Delivery and Transition Management. Her technical skills include proficiency in various technologies such as Acturis, Polaris imarket, Geosite, EBIX, Mulesoft, PEGA, Dynatrace, PowerBI, and CMDB.