Tiffany Wallace
About Tiffany Wallace
Tiffany Wallace is a Lean/Agile Program Support Analyst at QBE Insurance, with a background in change management and event management. She holds multiple qualifications in business administration, marketing, and project management, and has extensive experience in the insurance and hospitality sectors.
Work at QBE Insurance Group
Tiffany Wallace has been serving as a Lean/Agile Program Support Analyst at QBE Insurance since 2021. In this role, she focuses on process improvement and simplification, applying her expertise to enhance operational efficiency. Her responsibilities include supporting transformational projects and managing regulatory changes within the insurance sector. Tiffany advocates for effective communication as a critical element in the successful deployment of projects, ensuring that all stakeholders are aligned and informed throughout the process.
Previous Experience in the Insurance Sector
Prior to her current position, Tiffany Wallace worked at CommInsure in various roles from 2015 to 2020. She served as a Case Manager and later as an Associate Analyst/Project Team Member. Her experience at CommInsure allowed her to develop a strong understanding of the insurance industry and the complexities involved in managing claims and projects. Additionally, she worked as a Change Manager at Commonwealth Bank for one year, further enhancing her skills in change management and project implementation.
Education and Expertise
Tiffany Wallace has a robust educational background, primarily from the Australian Institute of Management. She earned a Master of Business Administration (MBA) with a focus on Consulting/Change Management from 2020 to 2022. Additionally, she achieved several certificates in areas such as Risk Management, Operational Planning, and Effective Business Writing. Her studies in Business Administration and Management culminated in a Graduate Certificate in 2020. Tiffany's diverse educational qualifications support her expertise in managing projects and driving sustainable change within organizations.
Career Background in Event Management
Before transitioning into the insurance industry, Tiffany Wallace gained valuable experience in event management and hospitality. She worked as a Food and Beverage Team Leader/Event Manager at Luna Park Sydney from 2006 to 2010. Following that, she served as a Manager at GG Espresso from 2010 to 2012. Her background in event management has contributed to her strong organizational skills and ability to manage multiple tasks effectively in her current role.
Certifications and Professional Development
Tiffany Wallace holds multiple certifications that enhance her professional capabilities. These include certifications in Risk Management, Operational Planning, and Project Management Fundamentals. She has also completed various MBA units focused on Marketing, Business Improvement, and Organizational Leadership. Her commitment to continuous professional development is evident through her extensive training, which equips her with the necessary skills to handle cross-functional project impacts and drive effective change.