Tracey Hayward
About Tracey Hayward
Tracey Hayward is a Service Manager at QBE Insurance in Parramatta, New South Wales, Australia, where she has worked since 2018. She has extensive experience in the insurance industry, having held various roles at multiple companies, including MAPFRE ASISTENCIA and CHU Underwriting Agencies.
Work at QBE Insurance Group
Tracey Hayward has served as a Service Manager at QBE Insurance since 2018. In this role, she has been responsible for overseeing service operations in Parramatta, New South Wales, Australia. Her tenure at QBE spans six years, during which she has contributed to various aspects of service management within the organization.
Previous Employment History
Before her current role at QBE Insurance, Tracey Hayward held several positions in the insurance and assistance sectors. She worked as a Travel Claims & Assistance Team Leader at MAPFRE ASISTENCIA from 2014 to 2015. Additionally, she served as a Technical Claims Officer for Property Claims at QBE Insurance from 2017 to 2018. Tracey also worked at Excel Group Sydney as an Insurer Client Advocate and held various roles at MAPFRE ASISTENCIA and CHU Underwriting Agencies Pty Ltd.
Education and Expertise
Tracey Hayward studied at the University of Wales Trinity Saint David. Her educational background complements her extensive experience in the insurance industry, particularly in claims management and customer service.
Career Development
Tracey Hayward's career in the insurance industry began in 2004 as a Rural Claim Consultant at CGU Insurance, where she worked for five years. Over the years, she has developed expertise in claims processing, customer service, and team leadership, contributing to her professional growth and success in various roles.