Ujjwal Kumar
About Ujjwal Kumar
Ujjwal Kumar is the Head of Robotics Automation at QBE Insurance, where he has worked since 2022. He has extensive experience in survey programming and digital transformation, with a strong educational background in computer science and business technology management.
Current Role at QBE Insurance Group
Ujjwal Kumar serves as the Head of Robotics Automation at QBE Insurance, a position he has held since 2022 in Metro Manila, National Capital Region, Philippines. In this role, he leads day-to-day delivery team activities and task allocations, demonstrating his leadership and team management capabilities. His responsibilities include overseeing the implementation of robotic process automation (RPA) initiatives and ensuring the effective integration of automation technologies within the organization.
Previous Experience at Annik Technology Services
Ujjwal Kumar has extensive experience with Annik Technology Services Pvt. Ltd. (a Quatrro investee company), where he held various positions from 2005 to 2011. He began as a Survey Programmer and progressed to roles including Assistant Team Lead, Team Lead, and Manager of Survey Programming. His tenure at Annik Technology showcased his growth in survey programming and team leadership, with a total of approximately six years spent at the company.
Education and Specializations
Ujjwal Kumar holds a Bachelor of Computer Applications (BCA) from Indira Gandhi National Open University, which he completed from 2002 to 2005. He furthered his education with a Post Graduate Diploma in Management in Business Analytics from the Institute of Management Technology, Ghaziabad. Additionally, he studied Business Technology Management at the Indian School of Business, achieving a specialization in the field. His educational background supports his expertise in technology and management.
Training and Methodologies
Ujjwal Kumar has received training in Advanced Lean Concepts from Toyota Sensei’s, highlighting his expertise in Lean methodologies. He also trained in Change Management Methodology at Genpact, indicating a solid foundation in managing organizational change. These trainings contribute to his ability to implement efficient processes and lead teams through transitions effectively.
Technical Skills and Expertise
Ujjwal Kumar possesses a diverse skill set in automation and programming tools, including UiPath, PEGA, Power Automate, Power Apps, Python, SQL, and Hyper Science. His expertise in these technologies enables him to envision new technical capabilities and develop common application components. He regularly interfaces with all levels of management to negotiate project priorities and outcomes, showcasing his strong communication and negotiation skills.