Vinod Kumar N S (Vinod)
About Vinod Kumar N S (Vinod)
Vinod Kumar N S is an experienced Application Delivery Lead currently working at QBE Insurance in Sydney, Australia. With over 15 years in the IT industry, he has held various roles in service delivery management and possesses strong skills in multiple areas including incident management and client relationship management.
Work at QBE Insurance Group
Vinod Kumar N S has been serving as an Application Delivery Lead at QBE Insurance since 2019. In this role, he is responsible for overseeing application delivery processes and ensuring that projects align with organizational goals. His tenure at QBE spans five years, during which he has contributed to enhancing service delivery and managing application-related challenges within the insurance sector.
Previous Experience at Accenture
Vinod Kumar N S worked at Accenture from 2011 to 2015, where he held the position of Delivery Lead for four years in Bangalore, India. Following this role, he returned to Accenture as an Information Technology Service Delivery Manager from 2016 to 2019 in Sydney, Australia. His experience at Accenture involved managing various aspects of service delivery and ensuring client satisfaction.
Education and Expertise
Vinod Kumar N S completed his Bachelor of Engineering (B.E.) in Electrical, Electronics and Communications Engineering at Jnana Vikas Institute of Technology, Bangalore, from 2001 to 2005. He is certified in ITIL v4, which highlights his knowledge in IT service management best practices. His educational background supports his extensive experience in the IT industry.
Background in IT Industry
With over 15 years of experience in the IT industry, Vinod Kumar N S has specialized in application management across various sectors, including financial services, insurance, wealth management, retail, and telecommunications. His career includes roles at Wipro Technologies, Tech Mahindra, and Valtech, where he developed strong skills in service delivery management, incident/problem management, and client relationship management.
Skills and Competencies
Vinod Kumar N S possesses a diverse skill set that includes service delivery management, service transition, incident/problem and SLA management, stakeholder management, change management, client relationship management, escalation management, and release management. These competencies enable him to effectively manage application delivery and enhance operational efficiency within organizations.