Wendy Shone
About Wendy Shone
Wendy Shone is an LMI Claims Assessor at QBE Insurance with extensive experience in the insurance and banking sectors. She has held various managerial roles, including at BT Financial Group and St George Bank, and possesses a diploma in Workplace Training & Assessment.
Work at QBE Insurance Group
Wendy Shone has been employed at QBE Insurance Group as an LMI Claims Assessor since 2018. In this role, she assesses claims related to lenders mortgage insurance, utilizing her extensive knowledge in the insurance sector. Her position is based in Parramatta, where she has contributed to the company's operations for six years.
Experience at BT Financial Group
Prior to her role at QBE, Wendy Shone worked at BT Financial Group as the Manager Service and Delivery BTLMI from 2010 to 2016. During her six-year tenure at the company's Sydney office located at 60 Martin Place, she managed service delivery operations, focusing on enhancing customer experience and operational efficiency.
Background in Banking Sector
Wendy Shone has a solid background in the banking sector, having worked at St George Bank as a Lending Facilitator from 2007 to 2010. She later served as a Risk & Quality Manager at the same bank from 2016 to 2018. Her experience in commercial banking complements her current role in the insurance industry.
Education and Expertise
Wendy Shone studied at Ambarvale High School and furthered her education by achieving a Diploma in Workplace Training & Assessment. This professional qualification enhances her skills in coaching and training, which are valuable in her roles across both the insurance and banking sectors.
Skills in Operations and Sales Management
Wendy Shone possesses expertise in operations management and sales management, which she has applied throughout her career in both the insurance and banking industries. Her skills contribute to her effectiveness in managing teams and improving service delivery processes.