William Cruz Jr.
About William Cruz Jr.
William Cruz Jr. is a Customer Care Specialist at QBE Insurance, where he has worked since 2015. He holds a Bachelor of Business Administration from Rizal Technological University, where he studied from 2007 to 2011.
Work at QBE Insurance Group
William Cruz Jr. has been employed at QBE Insurance since 2015, serving as a Customer Care Specialist. Over the course of his nine-year tenure, he has developed expertise in customer service within the insurance sector. His role involves addressing customer inquiries, providing support, and ensuring client satisfaction. QBE Insurance is known for its commitment to delivering quality service, and Cruz contributes to this mission through his daily responsibilities.
Education and Expertise
William Cruz Jr. earned a Bachelor of Business Administration (BBA) degree from Rizal Technological University, where he studied Business Administration and Management from 2007 to 2011. This educational background has equipped him with foundational knowledge in business principles, management strategies, and customer relations, which he applies in his current role at QBE Insurance.
Background
Prior to his current position at QBE Insurance, William Cruz Jr. worked at IBM as a Customer Service Sales Representative from 2011 to 2013. During his two years at IBM, he gained valuable experience in customer service and sales, which further developed his skills in handling customer interactions and resolving issues effectively. His work experience spans across different sectors, enhancing his adaptability in customer care roles.