William Lo
About William Lo
William Lo is a manager of A and H Claims at QBE Insurance in Hong Kong, where he has worked since 2019. He has extensive experience in claims management, having previously held various positions at Gallagher Bassett in Australia from 2009 to 2015.
Work at QBE Insurance Group
William Lo has been employed at QBE Insurance Group since 2016. He currently holds the position of Manager, A and H Claims in Hong Kong, a role he has occupied since 2019. In his capacity as a case manager, he has been responsible for overseeing various claims processes and ensuring compliance with company policies. His tenure at QBE spans over eight years, reflecting his commitment to the organization and the insurance industry.
Previous Experience at Gallagher Bassett
Prior to his current role at QBE, William Lo worked at Gallagher Bassett in various capacities. He served as a Senior Case Manager from 2011 to 2013, where he managed case workflows and client interactions. He also held the position of Triage Officer for two months in 2013. In 2014, he worked as a Performance Project Officer and later as a Technical Manager until 2015. Additionally, he was a Team Leader for five months in 2015 and worked as a Case Manager from 2009 to 2011.
Educational Background
William Lo completed his Bachelor's degree at the University of New South Wales (UNSW) from 2003 to 2007. He also briefly attended the University of Sydney in 2009. His educational background has provided him with a solid foundation in the skills necessary for his roles in the insurance and claims management sectors.
Early Career Experience
Before his extensive career in claims management, William Lo gained experience in different fields. He worked as a Graphic Designer at Printwarehouse from 2007 to 2009. In 2009, he also served as a Sales Person at Cobra Group of Companies for four months. These early roles contributed to his diverse skill set and understanding of various business operations.