Zeta Cook
About Zeta Cook
Zeta Cook is an Assistant Underwriter at QBE Insurance in New Zealand, where she has worked since 2018. She has extensive experience in business processing and customer service, having previously served as a Senior Advisor at IAG for twelve years.
Work at QBE Insurance Group
Zeta Cook has been employed at QBE Insurance as an Assistant Underwriter since 2018. In this role, she has contributed to underwriting processes and risk assessment within the insurance sector. Her tenure at QBE spans six years, during which she has developed expertise in managing various underwriting tasks and supporting the overall objectives of the organization in New Zealand.
Previous Experience at IAG
Prior to her role at QBE Insurance, Zeta Cook worked at IAG as a Senior Advisor for NZI Support from 2006 to 2018. During her twelve years at IAG, she gained significant experience in customer support and advisory services, enhancing her skills in business processing and account reconciliation. This experience provided her with a solid foundation in the insurance industry.
Background in Business Processing and Credit Control
Zeta Cook possesses a strong background in business processing, account reconciliation, and credit control within a corporate environment. Her skills enable her to handle high volumes of work efficiently while effectively planning her workload. This expertise is essential in her current role as an Assistant Underwriter, where attention to detail and organizational skills are crucial.
Customer Service Commitment
Zeta Cook demonstrates a commitment to providing superior internal and external customer service. Her focus on customer satisfaction is evident in her roles, where she has consistently prioritized the needs of clients and stakeholders. This dedication enhances her effectiveness in the insurance sector, contributing to positive outcomes for both the organization and its customers.
Education at Lincoln High School
Zeta Cook completed her education at Lincoln High School. This foundational education has contributed to her professional development and skill set, supporting her career in the insurance industry.