Louis Bonfils
About Louis Bonfils
Louis Bonfils is a Renewals Specialist at Qt Group, where he focuses on converting Legacy License customers to subscription models. He has a diverse background in customer success and business development, having worked in various roles across multiple companies in Finland and Europe.
Current Role at Qt Group
Louis Bonfils serves as a Renewals Specialist at Qt Group since 2023. In this role, he collaborates with Account Managers to develop and execute customer success strategies. His responsibilities include implementing an Auto-Renew Program aimed at streamlining subscription renewals. He focuses on converting Legacy License customers to subscription models, which contributes to revenue growth for the company.
Previous Experience at Flowhaven
Louis Bonfils worked at Flowhaven in various capacities, including Customer Success Specialist from 2021 to 2023 and Customer Success Manager from 2022 to 2023. During his tenure, he was involved in enhancing customer satisfaction and retention strategies. His experience at Flowhaven spanned a total of approximately two years, during which he operated from Helsinki, Southern Finland.
Background in Business Development
Prior to his role at Flowhaven, Louis Bonfils held positions in business development and sales. He worked as a Business Development Consultant at Smarp from 2016 to 2018 and as an Inside Sales Manager for BeNeLux at Spatineo Inc. in 2016. Additionally, he served as Country Manager for France at ParkMan for a brief period in 2016. These roles provided him with a solid foundation in customer engagement and sales strategies.
Education and Academic Qualifications
Louis Bonfils holds a Master's degree in International Business, which he obtained from ESSCA in 2013 after five years of study. He also studied at Nanjing University, where he achieved a Master's degree in International Business in 2013. His academic background equips him with a strong understanding of global business practices and strategies.
Experience in Cyber Security and Customer Support
In addition to his roles in business development, Louis Bonfils worked as a Cyber Security Consultant at HoxHunt from 2019 to 2021. He also gained experience as a Customer Support Advisor at WDS, A Xerox Company, in 2014. These positions contributed to his diverse skill set in customer relations and technical support.