Mady Lee
About Mady Lee
Mady Lee is a Renewals Specialist at Qt Group in Dallas, Texas, with a background in project management and customer relations. She has previously held roles at Qualtrics and Y Digital Agency, contributing to team performance and client retention strategies.
Work at Qt Group
Mady Lee has been employed at Qt Group as a Renewals Specialist since 2024. In this role, she focuses on managing client renewals and enhancing customer satisfaction. Her position is based in Dallas, Texas, where she has been contributing to the company's efforts to improve subscription processes and client retention strategies.
Previous Experience in Renewals
Prior to her current role, Mady Lee worked at Qualtrics as a Renewals Specialist from 2020 to 2022 and then as a Senior Renewals Specialist from 2022 to 2024. During her time at Qualtrics, she developed strong project management skills and collaborated with sales and customer success teams to improve subscription processes and client retention strategies.
Career at Y Digital Agency
Mady Lee held multiple positions at Y Digital Agency in 2020, starting as an Account Coordinator for three months and then transitioning to an Account Executive for seven months. Her roles involved managing client accounts and contributing to the agency's overall performance.
Education and Expertise
Mady Lee earned a Bachelor of Arts in Communications with an emphasis in Public Relations from Brigham Young University. She studied there from 2014 to 2020. Her educational background has equipped her with skills relevant to project management and client relations, which she has applied throughout her career.
Additional Roles and Contributions
In addition to her roles in renewals and account management, Mady Lee has experience as a Career Center Specialist and Project Manager at the BYU Marriott School of Business, as well as an Events Coordinator at the BYU Rollins Center for Entrepreneurship & Technology. She also worked as a High Fitness Instructor at VASA FITNESS from 2020 to 2023.