Adele Olsiewski
About Adele Olsiewski
Adele Olsiewski serves as the Quadient NORAM IDA PSO Solution Support Supervisor and Data Security and Privacy Compliance Officer, overseeing technical support and compliance since 2020. With extensive experience at Quadient since 1996, she supervises a team, manages escalated support issues, and ensures data security compliance.
Work at Quadient
Adele Olsiewski has been with Quadient since 1996, holding various roles over the years. Currently, she serves as the Quadient NORAM IDA PSO Solution Support Supervisor and Data Security and Privacy Compliance Officer since 2020. In this role, she supervises a team of at least three Solution Support team members and acts as the primary point of contact for escalated support tickets. Prior to this position, she worked as a Technical Support Lead - Core Post Sales Support Specialist from 2017 to 2020, and as a Core Post Sales Support Specialist from 2015 to 2017. Her extensive experience at Quadient includes roles such as Service Manager, Field Service Technician III - PC Specialist, and Programmer/Technical Business Analyst.
Education and Expertise
Adele Olsiewski has a diverse educational background. She studied Business at Orange Coast College from 1999 to 2000. Additionally, she pursued Computer Networking at Coastline Community College from 1998 to 2002. Currently, she is studying Performance Management at UC Irvine, focusing on leading with greater results. Her educational pursuits complement her extensive experience in technical support and data security compliance.
Background
Adele Olsiewski began her career at Quadient in 1996 as a Field Service Technician III - PC Specialist and continued to build her expertise in various roles within the company. She transitioned to a Service Manager position from 2002 to 2005 before taking on a Programmer/Technical Business Analyst role for a decade. She also worked briefly as an Instructor at Coastline Community College in 1997. Her long tenure at Quadient reflects her commitment to the company and her development in technical support and compliance.
Achievements
In her current role, Adele Olsiewski is responsible for monitoring and auditing the Citrix Sharefile location to ensure data security and privacy compliance. She also creates training content for annual compliance training within the Quadient NORAM BPA PSO Organization. Her responsibilities demonstrate her leadership in maintaining compliance and supporting the technical needs of Quadient's products, including OMS200, OMS500, and Impress Automate.