Ana Paula Andrade
About Ana Paula Andrade
Ana Paula Andrade is a Software Support Analyst at Quadient in São Paulo, Brazil, where she has worked since 2020. She has a background in technology and tourism, having studied at various institutions including ETEC Alberto Santos Dumont and Centro Universitário Senac.
Work at Quadient
Ana Paula Andrade has been employed at Quadient as a Software Support Analyst since 2020. In this role, she provides technical assistance and support to users, ensuring the effective operation of software solutions. Her experience at Quadient spans over four years, during which she has contributed to enhancing customer satisfaction through her expertise in software support.
Education and Expertise
Ana Paula Andrade has a solid educational background in technology and management. She studied at ETEC Alberto Santos Dumont, where she completed her Ensino Médio Integrado com Técnico em Turismo Receptivo from 2010 to 2012. She furthered her studies at Fatec Baixada Santista Rubens Lara, earning a degree in Sistemas para Internet from 2013 to 2015. Additionally, she obtained a specialization in Gestão e Governança da Tecnologia da Informação from Centro Universitário Senac in 2019.
Background
Ana Paula Andrade's educational journey reflects her commitment to both tourism and technology. Her studies in Gestão de Turismo provided her with foundational knowledge in the tourism sector, while her later focus on Tecnologia da Informação equipped her with technical skills relevant to the software industry. This diverse background supports her current role in software support.
Professional Development
Throughout her career, Ana Paula Andrade has engaged in continuous professional development. Her educational qualifications in both tourism and information technology demonstrate her adaptability and willingness to expand her skill set. This combination of knowledge allows her to approach software support from a unique perspective, integrating customer service with technical proficiency.