Arti Makwana
About Arti Makwana
Arti Makwana serves as the Inside Sales Director for the UK and Ireland at Quadient, bringing over a decade of experience in the Mail and Communications industry. His background includes various roles at Neopost, where he developed expertise in business communication solutions and led teams to meet customer needs.
Current Role at Quadient
Arti Makwana serves as the Inside Sales Director for the UK and Ireland at Quadient, a position held since 2020. In this role, she is responsible for leading sales initiatives and strategies to enhance business communication solutions. Her focus includes understanding customer needs and delivering effective solutions that align with market demands.
Previous Experience at Neopost
Prior to her current role, Arti Makwana worked at Neopost in various capacities from 2007 to 2020. She began as a Telemarketing Agent and progressed to roles such as Admin & Telemarketing Manager, Customer Loyalty Manager, and Inside Sales Manager for Mail & Communications. Her tenure at Neopost spanned over a decade, during which she contributed to customer engagement and sales strategies.
Education and Expertise
Arti Makwana has a solid educational background in business administration. She studied at Frances Bardleys School, completing her GCSEs, and later attended Havering College, where she earned an NVQ in Business Administration and an AVCE in Business. Additionally, she completed an ILM Operations/Departmental Manager Level 5 program, achieving a Foundation degree in Business Administration and Management.
Industry Knowledge and Skills
With over 10 years of experience in the Mail & Communications industry, Arti Makwana possesses extensive knowledge of market trends and customer needs. She specializes in contact center operations, franking machines, document systems, and logistic solutions. Her expertise enables her to lead teams effectively and transform customer requirements into practical solutions.
Leadership and Team Management
In her leadership role, Arti Makwana leads a dedicated team at Neopost Limited, focusing on delivering optimal solutions for customers. Her experience in managing diverse teams has equipped her with the skills necessary to drive performance and enhance customer satisfaction through tailored service offerings.