Carl Dessejour
About Carl Dessejour
Carl Dessejour serves as an Operations Administrator at Quadient, where he contributes to month-end and year-end support and ensures the accuracy of product and pricing data. With a background in customer service and sales, he has over five years of experience and has worked for companies such as Crius Energy and Verizon Wireless.
Current Role at Quadient
Carl Dessejour serves as an Operations Administrator at Quadient, a position he has held since 2017. He is based in Milford, CT, and has contributed significantly to month-end and year-end support across various departments. His role involves providing Tier 1 support for Product Administration across all operating systems, ensuring smooth operations and addressing troubleshooting issues. He plays a key role in testing product and pricing data prior to its release, which is critical for maintaining accuracy and reliability.
Previous Experience in Customer Service
Prior to his current role, Carl Dessejour accumulated extensive experience in customer service. He worked at Crius Energy, LLC as a Customer Service Account Representative from 2014 to 2017, where he was responsible for setting up and maintaining product and corporate promotion codes within ERP systems. His earlier experience includes a position as a Sales Associate at Verizon Wireless for five months in 2013, and as a Bank Teller at Hudson City Savings Bank from 2009 to 2013.
Education and Training
Carl Dessejour studied at Norwalk Community College, where he focused on Respiratory Care Therapy/Therapist from 2013 to 2015. This educational background provided him with foundational knowledge and skills that complement his professional experience in operations and customer service.
Skills and Expertise
With over five years of experience in sales and customer service, Carl Dessejour has developed strong organizational and communication skills. His versatility and teamwork abilities are evident in his contributions to various departments and his role in ensuring the accuracy of product and pricing data.