Carmen Helmerichs
About Carmen Helmerichs
Carmen Helmerichs serves as the Director of After Sales for DACH and Italy at Quadient Germany GmbH & Co. KG, a position she has held since 2019. Previously, she worked for 11 years at Neopost as a Telesales Team Leader.
Work at Quadient
Carmen Helmerichs has been serving as the Director of After Sales DACH & Italy at Quadient Germany GmbH & Co. KG since 2019. In this role, she oversees after-sales operations in the DACH region and Italy, focusing on customer satisfaction and service efficiency. Her responsibilities include managing teams, developing strategies to enhance service delivery, and ensuring alignment with the company's overall objectives.
Previous Experience at Neopost
Before joining Quadient, Carmen Helmerichs worked at Neopost for 11 years, from 2005 to 2016. During her tenure, she held the position of Teamleiter Telesales, where she was responsible for leading telesales teams and driving sales initiatives. Her experience at Neopost contributed to her expertise in customer engagement and sales management.
Career Timeline
Carmen Helmerichs has a career spanning over 16 years in the after-sales and telesales sectors. She began her professional journey at Neopost in 2005, where she developed her skills in sales leadership. In 2019, she transitioned to Quadient, taking on a leadership role in after-sales operations, which highlights her progression and commitment to the field.