Charles Hatch
About Charles Hatch
Charles Hatch serves as the Director of Enterprise Success Services at Quadient, a position he has held since 2018. His career includes roles at Hewlett-Packard and CEDAR Document Technologies, along with a strong educational background in business and computer information systems.
Current Role at Quadient
Charles Hatch serves as the Director of Enterprise Success Services at Quadient. He has held this position since 2018, contributing to the company's focus on enhancing customer success and satisfaction. In this role, he oversees strategies that ensure clients achieve their desired outcomes with Quadient's solutions.
Previous Experience at Quadient
Prior to his current role, Charles Hatch held several positions at Quadient. He worked as an Enterprise Account Manager from 2013 to 2017, focusing on client relationships in North America. He then advanced to the role of Director of Customer Success for one year in 2017. Additionally, he served as Manager - Enterprise Accounts from 2015 to 2017, where he managed key accounts in the Atlanta area.
Experience at Hewlett-Packard
Charles Hatch's tenure at Hewlett-Packard spanned several roles and years. He began as a POC Project Manager from 2007 to 2010, followed by a position as POC Manager for one year in 2007-2008. He also worked as a Presales Solutions Manager for 10 months in 2010-2011. His diverse roles contributed to his expertise in project management and solutions delivery.
Education and Academic Background
Charles Hatch completed his high school education at Paideia School, achieving a High School Diploma from 1992 to 1996. He then pursued higher education at Washington University in St. Louis, where he earned a Bachelor of Science in Business Administration with a focus on Management and Marketing from 1996 to 2000. He furthered his studies at Georgia State University, obtaining a Master of Science in Computer Information Systems from 2005 to 2007.
Experience at CEDAR Document Technologies
Before joining Quadient, Charles Hatch worked at CEDAR Document Technologies as a Solutions Sales Engineer/Solutions Architect from 2011 to 2013. In this role, he was responsible for developing solutions that addressed client needs, enhancing his skills in sales engineering and architecture.