Craig Maskell
About Craig Maskell
Craig Maskell serves as the Customer Retention & SDR Team Leader at Quadient, where he has worked since 2020. He has extensive experience in customer loyalty and sales, having previously held positions at Neopost UK and Docklands Telecom Centre Limited.
Work at Quadient
Craig Maskell has been serving as the Customer Retention & SDR Team Leader at Quadient since 2020. In this role, he focuses on enhancing customer loyalty and retention strategies. Quadient is recognized as a global leader in digital communications, logistics, and mail solutions, with a presence in over 90 countries. Maskell's responsibilities include consulting with clients to ensure satisfaction and implementing effective strategies that contribute to customer retention.
Previous Experience at Neopost UK
Before joining Quadient, Craig Maskell worked at Neopost UK as an Inside Sales Customer Loyalty Executive from 2013 to 2020. During his seven years in this position, he was based in Romford, Essex. His role involved handling customer complaints and developing strategies aimed at improving customer loyalty within the business supplies and mailing industry.
Experience at Docklands Telecom Centre Limited
Craig Maskell held the position of Sales Account Manager at Docklands Telecom Centre Limited from 2010 to 2013. He worked in Harold Wood, Essex, for three years in this capacity. His experience in sales management contributed to his expertise in building relationships and selling solutions, skills that are essential for effective customer retention.
Education and Expertise
Craig Maskell studied at Jo Richardson Community School from 2003 to 2008. His educational background laid the foundation for his career in sales and customer service. He specializes in handling complaints and developing cost-effective strategies for business communications, demonstrating his commitment to supplier satisfaction in the industry.