Cyndi Evans, Eda, Cdia
About Cyndi Evans, Eda, Cdia
Cyndi Evans is a Senior Client Executive in Healthcare and Insurance at Quadient, where she has worked since 2022. With over two decades of experience in the industry, she specializes in enhancing customer communication and transforming insurance communications to improve customer experience.
Work at Quadient
Cyndi Evans currently serves as a Senior Client Executive in the Healthcare and Insurance sector at Quadient, a position she has held since 2022. In this role, she focuses on implementing omni-channel document distribution strategies aimed at reducing costs and enhancing service delivery. Her work involves developing strategies to improve transactional communication, which is essential for building strong customer relationships. Prior to her current role, she worked as a National Account Executive at Quadient from 2011 to 2022, accumulating 11 years of experience in remote operations.
Education and Expertise
Cyndi Evans studied at AHS, where she gained foundational knowledge that supports her professional expertise. She specializes in transforming communications within the insurance industry, with a focus on enhancing customer experience and satisfaction. Her advocacy for electronic documents over traditional paper communications reflects her commitment to modernizing the insurance sector.
Background in IKON Office Solutions
Before joining Quadient, Cyndi Evans worked at IKON Office Solutions. She held the position of Named Account Executive from 1996 to 1998 for two years and again from 2000 to 2001 for one year. Her experience at IKON contributed to her understanding of client management and account strategies, which she has applied in her subsequent roles.
Focus on Customer Communication
Cyndi Evans emphasizes the importance of transactional communication as a key touchpoint in building customer relationships. Her strategies aim to improve how organizations interact with their clients, particularly in the healthcare and insurance sectors. This focus on communication is integral to her role at Quadient, where she seeks to enhance customer engagement through effective document distribution.