Damian Parker
About Damian Parker
Damian Parker serves as the Head of Banking and Financial Services at Quadient, where he has worked since 2021. With 17 years of experience in customer communication in the Banking and Financial Services sector, he focuses on enhancing customer experiences through integrated digital and physical touchpoints.
Work at Quadient
Damian Parker has been serving as the Head of Banking and Financial Services at Quadient since 2021. In this role, he has been instrumental in positioning Quadient as a leader in Any-Prem Customer Communications Management and Inspire Journey Customer Journey Mapping software. His focus includes integrating digital and physical touchpoints into customer journey maps, which enhances the overall customer experience. Parker's leadership in this area has contributed to the company's reputation in the Banking and Financial Services sector.
Previous Experience in Customer Communication
Prior to his current role, Damian Parker worked at Quadient as a Partner Manager for UKI CXM from 2019 to 2021. His career also includes significant roles at DST Output UK, where he held positions such as Group Account Director, Business Development Consultant, and Project Manager from 2008 to 2013. Additionally, he served as a Commercial Account Manager at Butler and Tanner from 2004 to 2007 and as a Client Director at Communisis from 2013 to 2019. This diverse experience spans over 17 years in delivering advanced Customer Communication Experiences.
Education and Expertise
Damian Parker completed his education at Frome Community College, where he achieved GCSE and A Level qualifications from 1992 to 1998. His academic background laid the foundation for his extensive career in customer communication and business development, particularly in the Banking and Financial Services sector. Parker's expertise is centered around understanding customer journeys and advocating for transformation programs that enhance customer experiences.
Background in Business Development
Damian Parker's career in business development began with his role as a Business Development Manager at K2 Group in 2007. He has since developed a strong background in managing client relationships and driving business growth across various organizations. His tenure at DST Output UK and Communisis involved significant responsibilities in account management and client relations, further solidifying his expertise in the field.