David Soprych
About David Soprych
David Soprych is a Tier II Engineering Support professional at Quadient, where he has worked since 2019 in the Greater Atlanta Area. He has extensive experience in the appliance industry, having held various roles at Miele, including Mechanic, Service Manager, and Customer Service Representative.
Work at Quadient
David Soprych has been employed at Quadient since 2019, serving as Tier II Engineering Support. In this role, he has contributed to the company's operations in the Greater Atlanta Area for five years. His responsibilities include providing technical support and ensuring customer satisfaction through effective problem-solving and communication.
Previous Experience at Miele
Before joining Quadient, David Soprych worked at Miele for a total of 13 years in various roles. He started as a Customer Service Representative from 2001 to 2006, then progressed to a Mechanic from 2006 to 2013. Following this, he served as Service Manager from 2013 to 2019. His experience at Miele included managing field service repair operations and enhancing customer service.
Education and Expertise
David Soprych studied at Oakton Community College from 2014 to 2016, focusing on Computer and Information Sciences and Support Services. He achieved A+ Certification during this period, which demonstrates his technical proficiency and commitment to professional development in the field of information technology.
Background in Customer Service and Team Management
David Soprych possesses strong skills in teaching and customer service, which have contributed to improved customer relationships throughout his career. He has a background in managing teams and operations, which has played a role in enhancing both company growth and personal development.