Eric Defaux
About Eric Defaux
Eric Defaux serves as the Incident and Continuous Improvement Manager at Quadient, a position he has held since 2018. Previously, he worked at Quadient as the Infrastructure Services & Supplier Relationship Manager from 2011 to 2015.
Work at Quadient
Eric Defaux has been employed at Quadient since 2011. He initially served as the Infrastructure Services & Supplier Relationship Manager from 2011 to 2015, where he managed infrastructure services and supplier relationships. In 2018, he transitioned to the role of Incident and Continuous Improvement Manager. In this position, he focuses on incident management and driving continuous improvement initiatives within the organization. He is based in Bagneux, Île-de-France, France.
Career Progression
Eric Defaux's career at Quadient reflects a progression in responsibilities and roles. He began as the Infrastructure Services & Supplier Relationship Manager, where he spent four years overseeing critical infrastructure and supplier engagements. His current role as Incident and Continuous Improvement Manager, which he has held for six years, emphasizes his commitment to enhancing operational efficiency and incident resolution processes.
Professional Experience
With over a decade of experience at Quadient, Eric Defaux has developed expertise in incident management and continuous improvement strategies. His background in managing infrastructure services has equipped him with a comprehensive understanding of operational challenges and supplier dynamics. This experience supports his current focus on optimizing processes and improving service delivery within the organization.
Location and Work Environment
Eric Defaux works in Bagneux, Île-de-France, France, where he contributes to Quadient's operational success. The location provides a strategic advantage for collaboration with various teams and stakeholders within the company. His role in incident management and continuous improvement is crucial for maintaining high service standards and addressing operational challenges effectively.